Start Here

Start Here

Orientation for the first hour and the first 24 hours.

The front door. You may have just been handed this project, with the lease signed and the clock already running. The job of this section is to lower the temperature, frame the work, and point you to the right next step.

Aim to open great, not just open — great is the right things done well, not perfection or everything at once. Start with the page that fits where you are: