Day-Of Contact Tree
The short list of who's in charge on move day — workplace lead, building contact, mover foreman, IT lead, comms, escalation — with phone numbers, on one page.
Day-Of Contact Tree
When something changes mid-move — and something always does — people need to know exactly who to call. The contact tree is that answer on one page: a handful of named roles and their phone numbers.
What it’s for
Move day stays coherent when a few clear roles own it and everyone else knows who they are. This prevents the two failure modes: nobody acting because it’s unclear whose call it is, and everybody acting at once.
How to use it
- Fill in a real name and mobile number for each role — no “TBD.”
- Share it with the crew, IT, the building contact, and leadership before the day.
- Keep it at the top of your Move Day Run of Show.
The roles
| Role | Owns | Name | Mobile |
|---|---|---|---|
| Workplace lead | The overall day; final word on the floor | ||
| Building contact | Dock, freight elevator, access, building issues | ||
| Mover foreman | The crew and the physical move | ||
| IT lead | Network, devices, reconnection | ||
| Comms owner | Updates to employees / leadership | ||
| Escalation decision-maker | Money/scope calls when plans change |
Everyone else can help — but these are the roles that keep the move coherent. If two of them are the same person, that’s fine; just make it explicit.
Tips
- One escalation owner. When a change costs money or time, one person decides — fast.
- Numbers, not names alone. A name with no number doesn’t help at 7am on the dock.
- Brief the building contact. Make sure the property manager knows who your foreman and lead are.
See the full workstream: Move Logistics.