Quarterly Workplace Review

The standing meeting that keeps a great office great. Without a recurring home, “keep improving the office” loses every time to whatever’s on fire. A 60-minute review each quarter is the whole operating rhythm in one habit.

How to use it

• Put it on the Recurring Operations Calendar so it actually happens — same slot every quarter.
• Bring the inputs, not just opinions: scorecard, survey trend, utilization, ticket themes, budget.
• Leave with one or two improvements with owners and dates — not a wish list of twenty.
• Protect a small ongoing budget line for these (see Finance & Procurement).

The artifact — agenda

1. Re-score the Great-Office Scorecard — what moved since last quarter?
2. Survey trend — experience survey deltas and the lowest question.
3. Usage & tickets — what’s crowded, empty, or repeatedly breaking.
4. Last quarter’s actions — did they land? Keep, drop, or extend.
5. This quarter’s pick — the one weak pillar to improve, and the experiment to try.
6. Owners, dates, budget — and how we’ll tell people what changed.

Tip: resist fixing everything. One real improvement per quarter, shipped and communicated, beats a long list that never moves. See iterating & growing.