IT/AV Readiness Checklist

The office is not open if people can’t connect and meet. For a first-time lead, the safest rule is: do not accept “installed” as the same thing as “working.” A room can be fully installed and still fail a real video call. So you test — the way an employee will actually use it — before opening.

How to use it

Walk this with your IT lead and/or audio/visual (AV) vendor in Week 3, then again the day before.
Anything that fails gets logged with an owner and a re-test date in your Open-Item Tracker.
Feed the results into the Opening Readiness Checklist.

Day-one tech standard — test each item

Wi-Fi (and guest Wi-Fi, if used)
Wired network (if used)
Internet circuit confirmed live (not just “ordered”)
Video call from each priority room — camera, microphone, speakers, screen share
Room booking display (if used)
Printers / scanners (if used) — networked, not just plugged in
Access cards / mobile credentials
Visitor check-in (if used)

Conference room test script

Run this for each priority room:

Join a video call from the room system.
Invite someone remote to join.
Confirm the remote participant can hear the room.
Confirm the room can hear the remote participant.
Share a screen.
Check camera framing.
Test room booking.
Confirm the in-room instructions are visible and simple.

If a room fails any step, write down the issue, the owner, and the next test date — don’t mark the room “done.”

Common misses

The internet circuit lead time was missed — order/confirm this first; it’s often the longest pole.
Rooms look ready but fail real calls (audio echo, wrong default camera, no screen-share cable).
Furniture install blocks cabling access — sequence cabling before desks go in.
No IT support during opening morning — staff it; first-hour issues are guaranteed.

Tip

Pick your priority rooms (the ones that must work day one) and make them flawless, rather than spreading effort thin across every room. A temporary “this room opens next week” sign on a not-yet-working room is completely acceptable.