Vendor Performance Notes
A quick record of how each vendor actually performed — on time, on budget, would-rehire — so renewals and the next project start from evidence, not memory.
Vendor Performance Notes
While the move is fresh, jot down how each vendor actually did. Six months from now — at renewal, or the next project — you won’t remember which mover was great and which furniture vendor missed every date. This turns that memory into a record.
What it’s for
To make future vendor decisions evidence-based: who to rehire, who to renegotiate, who to replace. A few honest lines per vendor, captured now, save a lot of guessing later.
The structure
| Vendor | Workstream | On time? | On budget? | Quality | Would rehire? | Notes |
|---|---|---|---|---|---|---|
| ABC Movers | Move | Yes | Yes | High | Yes | Great foreman; book early |
| Acme Furniture | FF&E | Mostly | Yes | High | Yes | One delivery slipped a day |
| NetWire IT | IT/AV | No | +rush fee | Medium | Maybe | Needed chasing; confirm dates in writing |
How to use it
- Fill it in at closeout, while details are fresh.
- Keep it with the Vendor Directory and contracts.
- Revisit before any renewal or the next move.
Tips
- Be specific and fair. “Late twice, but fixed it fast” is more useful than “bad.”
- Note the people. A great foreman or rep is often the real reason a vendor worked.
- Capture it now. Performance memory fades fast once the move is behind you.
More on the long game: Running a Good Workplace.