Workplace Experience Survey

Your scorecard is your view of the office; this is everyone else’s. A short, recurring survey turns hallway grumbles and guesses into a signal you can act on. Keep it short enough that people actually finish it. Part of The Great Workplace.

How to use it

• Keep it to ~2 minutes: a handful of 1–5 ratings plus one open box. Long surveys get abandoned and skew negative.
• Run it a few weeks after opening, then quarterly — watch trends, not single scores.
• Make sure you hear from people whose needs differ from yours (see Belonging & inclusion).
• Always close the loop: share what you heard and what you’ll do. Otherwise the next one is dead.

The artifact — question bank

Rate 1–5 (“strongly disagree” → “strongly agree”):

• The office just works — Wi-Fi, rooms, and access rarely get in my way.
• It’s a comfortable place to be — light, noise, and temperature work for me.
• I can find the right kind of space for what I need (focus, collaborate, socialize).
• I can get a meeting room when I need one.
• The office feels welcoming and inclusive to me.
• The space feels like us — it reflects who this company is.
• When something’s wrong, I know how to report it and it gets fixed.

Open questions:

• What’s the one thing that would most improve the office for you?
• What’s working well that we should protect?

Tip: track the lowest-scoring question over time — it points straight at the weak pillar to work on in your Quarterly Workplace Review.