Opening Readiness Checklist

The final gate before employees arrive. Walk it the day before, then again opening morning. It maps directly to your Minimum Viable Opening standard: if these clear, you can open.

How to use it

• Walk the space physically — don’t check boxes from your desk.
• Anything that fails goes straight to the Hypercare Tracker with an owner.
• Decide in advance who the visible point person is on opening morning.

Before employees arrive

• Walk the full space
• Building access works (badge from the street/lobby)
• Suite access works
• Wi-Fi tested and working
• Priority conference rooms tested on a real call (see IT/AV checklist)
• Restrooms checked (stocked, clean, working)
• Kitchen checked (coffee, water, trash, basics — see kitchen list)
• Trash / recycling in place
• Temporary signage / wayfinding posted
• Seating areas ready; seats findable
• IT support coverage confirmed for the morning
• Issue-reporting channel is live and announced

During arrival

• Visible point person stationed near the entrance
• Help people enter and find their seats
• Monitor conference rooms
• Watch kitchen and supply areas
• Log every issue immediately (don’t rely on memory)

End of opening day

• Review the issue tracker
• Assign urgent fixes with owners
• Restock anything depleted
• Confirm next-day vendor access
• Send a short update if visible work remains

Tip

If one or two items won’t be ready, you can still open — name them. A clear “Room 3 opens Monday; use Rooms 1 and 2” sign beats a silently broken room every time. Honesty about what’s unfinished is what keeps trust intact.